Help with Old Gift Cards & Gift Certificates

(!) PLEASE DO NOT CALL THE STORE ABOUT THIS ISSUE AS THIS MAY CAUSE A MAJOR DELAY ON PROVIDING FAST ASSISTANCE! (!)

 

If you had purchased an online gift card or gift certificate from House of Bonsai prior to our major website update in November 2021, please forward the original email notification of you purchasing it from our old e-Commerce host Shopify to houseofbonsai@gmail.com and allow 1-3 business days for us to validate the email then send your one-time use coupon code equal in value to the amount remaining on it. This change is to ensure you are able to use it on our new e-Commerce host.